Experience Required: 1-2 years in Sales and Customer Service
Roles and Responsibilities
- Customer Outreach: Call potential and existing customers to inform them about the apostille process, including the steps involved, the time required, and the cost associated with the service.
- Information Dissemination: Clearly explain the benefits of using the apostille service, ensuring customers understand why it is necessary for their documents to be apostilled.
- Lead Generation: Identify and qualify new leads through various channels, including phone calls, emails, and referrals.
- Customer Relationship Management: Maintain positive relationships with customers, providing excellent service and support throughout the apostille process.
- Follow-Up: Regularly follow up with customers to provide updates on the status of their documents and address any questions or concerns they may have.
- Sales Reporting: Track and report on sales activities and outcomes, including the number of calls made, leads generated, and sales closed.
- Target Achievement: Meet or exceed monthly sales targets and contribute to the overall growth of the company.
- Team Collaboration: Work closely with the processing team to ensure timely and accurate completion of the apostille service.
Required Experience
- Sales Experience: 1-2 years of experience in sales, preferably in a service-oriented industry.
- Customer Service: Proven experience in customer service,
with a strong ability to manage and resolve customer queries and issues.
- Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and persuasively.
- Organizational Skills: Strong organizational skills to manage multiple customer interactions and follow-ups efficiently.
- Tech-Savvy: Familiarity with CRM software and other sales tools to track and manage customer interactions.
- Goal-Oriented: Demonstrated ability to meet and exceed sales targets.
Benefits
- Basic Salary: Competitive base salary with the opportunity to earn additional income through commissions.
- Commission: Attractive commission structure to reward high performance and sales success.
- Career Growth: Opportunities for professional development and career advancement within the company.
- Supportive Environment: Work in a supportive team workplace with ongoing training and support.
If you are a motivated sales professional with a passion for customer service and a drive to achieve results, we encourage you to apply for this exciting opportunity to join our team.
Pay: ₹240,000.00 - ₹300,000.00 per year
Ability to commute/relocate:
- Kochi, Kerala 682015: Reliably commute or planning to relocate before starting work (Preferred)