16 Sep
|
Cms IT Services
|
India
16 Sep
Cms IT Services
India
Desktop Support Engineer
Experience: 2–5 Years
Key Responsibilities:
Desktop Support for hardware, software, OS and application-related issues.
- O365 / Microsoft 365 support including Outlook, Teams and OneDrive.
- Video Conferencing Support – troubleshooting audio, video and meeting room issues.
- Active Directory – new user ID creation/deletion, password reset and account unlock.
- Handle VIP Support with quick response and effective issue resolution.
- Troubleshoot desktops, laptops, printers, peripherals and basic network issues.
- Manage incidents through ITSM tools and ensure SLA adherence.
- Coordinate with L3 teams/vendors for complex issues.
Skills: Windows, O365, Active Directory, Video Conferencing, L2 Desktop Support, VIP Support, ITSM & basic networking.
Pay: ₹250,000.00 - ₹350,000.00 per year
Perks:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
📌 Desktop Support Engineer (India)
🏢 Cms IT Services
📍 India