RESPONSIBILITIES & DUTIES

· To welcome all the visitors with smile and proper greetings and with warm welcome and guide them properly as per their requirements.

- Promptly, accurately, professionally and courteously receives and assesses all the incoming telephone calls /inquiries and re-directs the said call or message to its appropriate beneficiary.

· Responds to changes in work schedules as necessary or as requested to work a different work shift when workload and / or other conditions

· Maintain confidentiality of patient information and should not solicit nor accept tips, gifts or other courtesies from patients or their relatives.

· Reception work bench cleaning

· Verifying and updation of daily cleaning checklist

· Previous day pending ledger follow-up

· Updating of daily reports to management

· Patient registration/due closing





· Report dispatch via phone/mail to patients

· Petty cash balancing and collection amount settlement to account department

· Informing critical alert to patients and documenting the same

· Resolving quires via phone/direct

· Updating of all front office documents

· Stock maintenance and indent

· Receiving and dispatching of courier parcel and documenting the same

Job Type: Full-time

Pay: From ₹18,000.00 per month

Perks:

- Paid sick time
- Provident Fund

Education:

- Master's (Preferred)

Experience:

- PRO/Front Office: 2 years (Preferred)

Language:

- Kannada (Preferred)
- English (Preferred)

Work Location: In person

📌 Front Office Executive (India)
🏢 Bioline Laboratory
📍 India