Customer Success Intern

About Crio.Do

Crio.Do is a career acceleration platform that helps aspiring software developers build industry-relevant skills through hands-on learning, mentorship, and real-world experiences.

Role Overview

We are looking for a proactive and empathetic **Customer Success Intern** to support learners throughout their learning journey, resolve queries, improve engagement, and ensure a smooth learning experience.

Key Responsibilities

- Engage with learners through calls, emails, WhatsApp, and other channels.
- Resolve learner queries and provide guidance on platform usage and learning schedules.
- Track learner progress and follow up to improve engagement.
- Escalate complex issues to relevant teams.
- Maintain learner interaction records and assist with reports.
- Coordinate with internal teams to ensure quick issue resolution.
- Collect learner feedback and identify improvement opportunities.

Requirements

- Excellent verbal and written communication skills.
- Strong interpersonal and active listening skills.




- Empathetic and learner-first mindset.
- Good organizational and multitasking skills.
- Basic knowledge of MS Excel/Google Sheets and Google Workspace.
- Willingness to learn and work in a rapid-paced environment.

Job Details

- Location: Bangalore (In-office)
- Duration: 6 Months | Working Days: 6 Days a Week
- Working Hours: 10:00 AM – 7:00 PM
- Stipend: ₹15,000/month
- PPO: Based on performance

Perks

- Hands-on exposure to Customer Success and Operations.
- Mentorship from experienced professionals.
- Fast learning environment with high ownership.
- Certificate upon successful completion.

How to Apply

Interested candidates can DM me directly or send their resume to [email protected] with the subject line "Customer Success Intern Application - (Your Name)".

Pay: ₹15,000.00 per month

Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka

📌 Customer Success Intern (India)
🏢 Crio.Do
📍 India