Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Apache Spark
Valuable to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity effectively.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues.




- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the implementation of process improvements to enhance system stability and performance.
- Support junior team members by sharing knowledge and providing guidance when necessary.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Apache Spark.
- Strong understanding of distributed computing concepts and big data processing frameworks.
- Experience in troubleshooting and performance tuning of large-scale data processing applications.
- Familiarity with cluster management and resource allocation in big data environments.
- Ability to analyze logs and system metrics to diagnose and resolve complex technical issues.
- Good communication skills to effectively collaborate with technical and non-technical stakeholders.

Additional Information:

- The candidate should have minimum 3 years of experience in Apache Spark.

- This position is based at our BDC11 - SEZ office.

- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India