Position: Relationship Manager - MF
Job ID: RM-M/1857810
Company: Equitas Small Finance Bank

Location:

- Zone: North
- State: Rajasthan
- Region: Rajasthan
- Area: Jaipur
- Cluster: Bhilwara
- PT Location: Rajasthan
- Branch Code: 16043
- Branch Name: Chittorgarh

Posted On: 11 Sep 2026
End Date: 26 Sep 2026
Required Experience: 2 - 3 years

No. Of Openings: 1
Employment Type: Permanent
Employment Category: Field
Closing Date: 26 Sep 2026

Organisational Details

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - MF
- Department: Micro Finance
- Sub-Department: Business
- Generic Role: Relationship Manager
- External Title (Job Role): Relationship Manager - MF

Skills

- Skills Required: Customer Focus, Strategic Business Orientation
- Highest Education: Bachelor of Arts, Bachelor in Science, Bachelor of Commerce
- Working Language: Hindi, English

Key Result Areas

Position: Relationship Officer - MFI

SNO | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-----|---------------------------------------------------------------------|-----------|-----------------------------------------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of new members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement % RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4) | | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |

Annexures

Annexure - 1
Performance Rating Repayment % to be achieved





Rating | Repayment % | |-----------------------------|-------------------------------------------------| | 5 (Excellent) | 100% repayment achieved by end of every month | | 4 (Very Good) | (99.81-100)% repayment | | 3 (Good) | (99.51-99.80)% repayment | | 2 (Adequate) | (99.31-99.50)% repayment | | 1 (Far below expectation) | < 99.3 % repayment |

Annexure - 2
Scoring method for % of AOC Target

Score | % of AOC Target | |---------------------------|----------------------------------------| | 5 (Outstanding) | >120% of AOC Target | | 4 (Excellent) | (111 -120)% of AOC Target | | 3 (Very Good) | (100% - 110%) of AOC Target | | 2 (Good) | (90 -99)% of AOC Target | | 1 (Adequate) | <90% of AOC Target |

Annexure - 3
Scoring method for % of Achievement

Score | % of Achievement | |---------------------------|----------------------------------------| | 5 (Outstanding) | >120% of Cross Sell Target | | 4 (Excellent) | (111 -120)% of Cross Sell Target | | 3 (Very Good) | (100% - 110%) of Cross Sell Target | | 2 (Good) | (90 -99)% of Cross Sell Target | | 1 (Adequate) | <90% of Cross Sell Target |

Annexure - 4
Scoring method for Member Retention

Score | % of Achievement | |---------------------------|---------------------------------------| | 5 (Outstanding) | >120% | | 4 (Excellent) | (111 -120)% | | 3 (Very Valuable) | (100% - 110%) | | 2 (Good) | (90 -99)% | | 1 (Adequate) | <90% |

Annexure - 5
Scoring method for Self Development

Score | Average Mandays of Training per Team Member | |---------------------------|-----------------------------------------------| | 5 (Outstanding) | >=3 | | 4 (Excellent) | 2.5-2.99 | | 3 (Very Good) | 2-2.49 | | 2 (Good) | 1-1.99 | | 1 (Adequate) | <1 |

Annexure - 6
Scoring method for Process Orientation

Score | Audit Score | |---------------------------|-----------------------------------------| | 5 (Outstanding) | >95% | | 4 (Excellent) | 91 - 95% | | 3 (Very Good) | 81-90% | | 2 (Good) | 71-80% | | 1 (Adequate) | <71% |

📌 Skill (Jaipur)
🏢 Equitas Micro Finance India
📍 Jaipur