Position: Relationship Manager - MF

Job ID: RM-M/1860487
Company: Equitas Small Finance Bank
Location: Rajasthan (Jaipur, Udaipur, Kota)
Posted On: 15 Sep 2026
End Date: 20 Sep 2026
Required Experience: 1 - 3 years

Basic Information

- No. Of Openings: 1
- External Title: Relationship Manager - MF
- Employment Type: Permanent
- Employment Category: Field
- Closing Date: 20 Sep 2026

Organisational Details

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - MF
- Department: Micro Finance
- Sub-Department: Business
- Generic Role: Relationship Manager
- Zone: North
- State: Rajasthan
- Region: Rajasthan
- Area: Jaipur
- Cluster: Udaipur
- PT Location: Rajasthan
- Branch Code: 16053
- Branch Name: Kota

Skills Required

- Skill: Customer Focus, Strategic Business Orientation
- Highest Education: 10TH, 12TH
- Working Language: Hindi, English

Key Result Areas

Position: Relationship Officer - MFI

S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-------|----------------|-----------|----------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of new members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement % RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4) | | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |

AnnexuresAnnexure - 1: Performance Rating

Rating | Repayment % to be achieved | |--------|-----------------------------| | 5 (Excellent)



| 100% repayment achieved by end of every month during the review period | | 4 (Very Good) | (99.81-100)% repayment achieved by end of every month during the review period | | 3 (Good) | (99.51-99.80)% repayment achieved by end of every month during the review period | | 2 (Adequate) | (99.31-99.50)% repayment achieved by end of every month during the review period | | 1 (Far below the expectation) | <99.3 % repayment achieved by end of every month during the review period |

Annexure - 2: Scoring Method for AOC Target Achievement

Scoring | % of AOC Target | |---------|----------------| | 5 (Outstanding) | >120% of AOC Target | | 4 (Excellent) | (111 -120)% of AOC Target | | 3 (Very Positive) | (100% - 110%) of AOC Target | | 2 (Good) | (90 -99)% of AOC Target | | 1 (Adequate) | <90% of AOC Target |

Annexure - 3: Scoring Method for Cross Sell Target Achievement

Scoring | % of Achievement | |---------|----------------| | 5 (Outstanding) | >120% of Cross Sell Target | | 4 (Excellent) | (111 -120)% of Cross Sell Target | | 3 (Very Good) | (100% - 110%) of Cross Sell Target | | 2 (Good) | (90 -99)% of Cross Sell Target | | 1 (Adequate) | <90% of Cross Sell Target |

Annexure - 4: Member Retention Scoring

Scoring | % of Achievement | |---------|----------------| | 5 (Outstanding) | >120% | | 4 (Excellent) | (111 -120)% | | 3 (Very Good) | (100% - 110%) | | 2 (Good) | (90 -99)% | | 1 (Adequate) | <90% |

Annexure - 5: Self Development Scoring

Scoring | Average Mandays of Training per Team Member | |---------|-----------------------------------------------| | 5 (Outstanding) | >=3 | | 4 (Excellent) | 2.5-2.99 | | 3 (Very Good) | 2-2.49 | | 2 (Good) | 1-1.99 | | 1 (Adequate) | <1 |

Annexure - 6: Process Orientation Scoring

Scoring | Audit Score | |---------|-------------| | 5 (Outstanding) | >95% | | 4 (Excellent) | 91 - 95% | | 3 (Very Good) | 81-90% | | 2 (Good) | 71-80% | | 1 (Adequate) | <71 |

📌 Skill (Jaipur)
🏢 Equitas Micro Finance India
📍 Jaipur