Project Role

Application Support Engineer

Project Role Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills

- Informatica PowerCenter

Good to have skills

- N/A

Experience

- Minimum 5 year(s) of experience is required

Educational Qualification

- 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.




- Coordinate with stakeholders to ensure alignment of support activities with business needs.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system stability.

Qualified & Technical Skills

- Must To Have Skills: Proficiency in Informatica PowerCenter.
- Experience in troubleshooting and resolving complex issues within data integration workflows.
- Strong knowledge of ETL processes and data transformation techniques.
- Ability to analyze system logs and performance metrics to identify root causes.
- Familiarity with database management and query optimization.
- Excellent communication skills to effectively collaborate with cross-functional teams.

Additional Information

- The candidate should have minimum 5 years of experience in Informatica PowerCenter.
- This position is based at our M2B - STPI office.
- A 15 years full time education is required.

Locations

Job No. ATCI-5678695-S2069613 | Location: Mumbai | Required Skill: Informatica PowerCenter

📌 Application Support Engineer (Mumbai)
🏢 Accenture
📍 Mumbai