"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

- Location

Chandigarh

- Employment type

Full Time Permanent co-worker

- Department

Customer Relations

- Deadline

2026-09-16

- Mobility support

Domestic

Candidate profile (title) Apply now!

Candidate profile (text) - Default language • 3 years experience in leadership and people development

- Experience of being a valuable contributor to customer satisfaction
- Experience in problem-solving and conflict-management, developing organizations.
- Understanding of IKEA business and a background gained from working in a customerfocused, fast-paced and multichannel retail environment.
- Firm knowledge of cost and budget management.
- Valuable understanding of talent management, i.e. recruitment and development.
- Good knowledge of Change management tools and processes
- Good level of knowledge of legal requirements and third-party contracts
- Understanding of safety & security requirements, speaking partner for officials and authorities
- Knowledge about food business
- Positive analytical and communication skills

Key responsibilities (title)



Your responsibilities

Team vision (text) At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

- Living our values
- Being your unique self, while respecting and including others
- A passion for home furnishing
- Performing & delivering while learning & developing
- Having fun!

📌 Customer Manager (Chandigarh)
🏢 Ikea
📍 Chandigarh