Job Title: Process Excellence Manager Location: Hyderabad, TS (or as per business requirements)
Experience: 8+ Years
Shift: Night Shift Education: Minimum Graduate (Bachelor’s degree); Advanced certifications preferred Position Summary: We are looking for an experienced Process Excellence Team Manager to lead a team of process improvement specialists, overseeing the execution of strategic transformation initiatives. The ideal candidate will possess a strong command of Six Sigma, Lean, and process automation, with a proven track record of managing multiple projects and driving significant operational improvements. This role requires robust leadership capabilities and the ability to foster a culture of continuous improvement within the team and across functions. Key Responsibilities: Lead and manage a team of Process Excellence professionals, providing guidance, coaching, and performance feedback. Oversee the execution of multiple process improvement projects using Six Sigma, Lean, and other methodologies. Champion the identification and implementation of automation opportunities using RPA, low-code platforms, and emerging technologies. Drive the exploration and initial implementation of AI and Generative AI (Gen AI) initiatives to enhance operational efficiency. Collaborate with business unit leaders to identify improvement areas, define project scopes,



and ensure alignment with business objectives. Develop and manage project pipelines, ensuring timely delivery and realization of quantifiable perks. Establish and maintain robust process documentation, SOPs, and governance frameworks. Mentor and develop team members, building strong internal capabilities in process excellence and innovation. Required Skills & Qualifications: 8+ years of experience in process excellence, operations transformation, or a related domain, with 3+ years in a leadership role. Certified Six Sigma Black Belt or equivalent. Demonstrated success in leading and managing teams to deliver high-impact projects with measurable cost or efficiency gains. Extensive hands-on experience with automation tools (e.g., UiPath, Automation Anywhere, Power Automate). Practical exposure to AI and Gen AI technologies, including driving proof-of-concepts and initial implementations. Excellent analytical, problem-solving, and stakeholder management skills. Proven ability to manage multiple priorities and complex projects. Strong leadership, communication, and presentation skills. Preferred Attributes: Experience managing remote or distributed teams. Understanding of change management principles. Familiarity with enterprise-level process architecture.

📌 SDM-IOA Delivery (Hyderabad)
🏢 Cognizant
📍 Hyderabad