Academic Counselor

We are looking for a confident, motivated ACADEMIC COUNSELOR to join our team. The candidate will be responsible for contacting company-provided leads, understanding customer requirements, conducting regular follow-ups, and maintaining accurate call records and status updates.

Key Responsibilities

- Contact candidates and prospects using leads provided by the company.
- Make regular and timely follow-up calls to all assigned leads.
- Understand Student requirements and provide relevant information about the our services..
- Follow up consistently until the enquiry is converted, closed, or marked as not interested.
- Maintain accurate records of calls, customer responses, requirements, and follow-up dates.
- Ensure all lead and call status updates are entered correctly and on time.
- Submit regular and accurate call status reports to the management.




- Maintain professional telephone etiquette at all times.
- Strictly follow company rules, regulations, policies, and procedures.
- Maintain confidentiality of company and Students information.

Required Skills

- Good communication and interpersonal skills.
- Positive communication skills;
- Confident and polite telephone manner.
- Good convincing and follow-up skills.

Qualification

- Graduate.
- Computer Knowledge ( Excel,Word )

Experience

1–2 years of experience in telecalling, customer service, sales, or a similar role.

Salary : 10000/- Based on Experience + Attractive incentives based on perfomance

Pay: From ₹10,000.00 per month

Work Location: In person

📌 Academic counselor (India)
🏢 College Of Commerce Language Academy
📍 India