Hiring: Warehouse Sales & Customer Support Executive

Industry: Men's Clothing / Apparel
Location: Jaipur, Rajasthan
Work Type: Work From Office
Openings: 2 Positions
Experience: 1

Salary: 10,000

Role Overview

We are looking for Sales & Customer Support Executives to manage day-to-day sales and customer support operations at our men's clothing warehouse.

The candidate will be responsible for handling our offline customers, understanding their requirements, suggesting suitable products, generating sales, managing customer queries, and ensuring a smooth overall customer experience.

This role requires strong communication skills, confidence in dealing with customers, basic knowledge of men's apparel, and a strong sales-oriented mindset.

Key ResponsibilitiesSales & Customer Handling

● Handle walk-in and existing offline customers
● Understand customer requirements, preferences, and budget
● Show customers suitable products based on their requirements
● Explain product details, sizes, fabrics, pricing, and available options
● Actively convert customer enquiries into sales
● Suggest additional products and increase order value
● Maintain good relationships with existing customers
● Follow up with customers for pending requirements and repeat orders
● Ensure customers receive proper assistance throughout their purchase

Customer Support

● Handle customer queries and complaints professionally
● Assist customers with:
○ Product availability
○ Sizes and variants
○ Pricing
○ Orders
○ Exchanges
○ Returns
○ Delivery-related queries
● Coordinate with the warehouse team to resolve customer issues
● Ensure customer complaints are addressed quickly




● Maintain a professional and positive relationship with customers

Order & Warehouse Coordination

● Coordinate with the warehouse team for customer orders
● Check product availability before confirming orders
● Ensure the correct product, size, colour, and quantity are provided
● Coordinate order packing and dispatch when required
● Keep track of pending customer orders
● Communicate stock availability and product requirements to the concerned team
● Report damaged, missing, or incorrect products to the management

Sales Management

● Achieve daily and monthly sales targets
● Maintain records of customer enquiries and sales
● Track pending leads and follow-ups
● Identify potential repeat customers
● Maintain regular communication with important customers
● Help increase repeat sales from existing customers
● Share customer feedback and market requirements with management
● Identify popular products and customer demand trends

Experience Required

● 1–3 years of experience in sales, customer support, retail, wholesale, or apparel industry is preferred
● Experience in men's clothing/apparel sales will be an advantage
● Freshers with strong communication and sales skills may also be considered
● Experience handling offline customers is preferred
● Basic knowledge of men's clothing, fabrics, sizes, and styles is an advantage

Skills We Expect





● Strong communication skills
● Confident customer handling
● Strong sales and convincing skills
● Good understanding of customer requirements
● Basic knowledge of men's apparel
● Ability to build long-term customer relationships
● Good negotiation skills
● Quick problem-solving ability
● Positive and professional attitude
● Ability to work with sales targets
● Good coordination with warehouse and management teams
● Ownership mindset and accountability

What You Will Learn

● Men's apparel sales and wholesale operations
● Customer relationship management
● Sales conversion techniques
● Product and market understanding
● Customer retention and repeat sales
● Warehouse and order coordination
● Practical sales management
● Handling real customers and business requirements

Work Environment

● Fast-paced men's apparel business
● Direct interaction with customers
● Sales-focused and growth-oriented workplace
● Opportunity to handle real customers and sales independently
● Team-based working environment
● Performance-driven role with growth opportunities

How to Apply

Send your CV to:

WhatsApp: +91-XXXXXXXXXX
Email: [email protected]

Final Note

We are looking for candidates who are confident, customer-friendly, sales-oriented, and comfortable taking responsibility for customer handling and sales.

The ideal candidate should not only handle customer queries but should also be able to actively generate sales, convert enquiries, build customer relationships, and contribute to the overall growth of the business.

Pay: From ₹250.00 per day

Work Location: In person

📌 Sales Intern (Madhya Pradesh)
🏢 JP-9 GARMENTS
📍 Madhya Pradesh