The Operations Manager shall be responsible for the overall management, supervision, and execution of security and housekeeping services. The key roles and responsibilities include:

1. Manpower Management

Deployment of security guards, housekeeping staff, and other personnel as per client requirements

Ensuring adequate staffing at all sites

Maintaining attendance, shift schedules, and leave records

2. Site Supervision & Monitoring

Regular inspection of client locations

Ensuring discipline, uniform, and proper conduct of staff

Monitoring performance and maintaining service quality standards

3. Client Coordination

Acting as the primary point of contact for clients

Addressing client complaints and feedback promptly

Ensuring client satisfaction and service delivery as per agreement

4. Compliance & Legal Requirements

Ensuring compliance with labour laws, including EPF, ESI, and Minimum Wages

Maintaining statutory registers and documentation

Ensuring adherence to safety and security protocols

5. Training & Development

Conducting induction and on-the-job training for staff

Providing guidance on security procedures and housekeeping standards





Ensuring staff are aware of emergency procedures

6. Reporting & Documentation

Maintaining daily/weekly/monthly reports

Incident reporting and escalation

Maintaining records of manpower, attendance, and client communications

7. Material & Equipment Management

Ensuring availability of uniforms, cleaning materials, and equipment

Monitoring usage and preventing wastage

8. Emergency Handling

Responding to emergencies such as fire, theft, accidents, or medical issues

Coordinating with local authorities when required

9. Quality Control

Ensuring services meet agreed standards and SLAs

Conducting periodic audits and inspections

10. Billing & Coordination

Supporting billing team with attendance and deployment data

Verifying invoices and ensuring timely submission

The Operations Manager shall ensure productive service delivery, client satisfaction, and compliance with all applicable rules and regulations.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Operations Manager and Field Officer (India)
🏢 Power Security Services & Housekeeping
📍 India