JOB DESCRIPTIONJob Purpose

"This position is open with Bajaj Finance ltd."
Culture Anchor:

- Work Hard - Consistently puts in effort, plans, and tracks daily progress to achieve targets.
- Execute with Rigor - Takes responsibility for meeting targets with focus and effort.
- Own It - Maintains honesty and fairness in all interactions in line with organization's policies.
- Act with Integrity

Duties and Responsibilities

- Customer Service - TAT, Tokens, customer complaints and NSR/SR closure Management
- Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection.
- Cross selling the insurance and other products to walk in customers
- Cash & Customer Service / NPS and Audit Queries
- Service branch maintenance and control
- Consistent increase in penetration of CDM/Kiosk
- Manage escalations with teams (Centralize/HO)



for end to end resolution
- Petty cash management
- Maintain minimal errors in audit report published by HO.

Required Qualifications and Experience

- Understanding of cash & customer service related processes and policies.
- Graduate/Post graduate fresher/with experience
- Ability to work independently and towards deadlines.
- Effective oral and written communication skills

Locations

- Job Level: GB02
- Job Title: Assistant Manager - Operations And Service, Customer Service Branch, Cashier
- Job Location:
- Country: India
- State: TELANGANA
- Region: South
- City: Hyderabad
- Location Name: Hyderabad CSB Tier Megapolis

📌 Assistant Manager - Operations and Servi... (Secunderabad)
🏢 Bajaj FinServ
📍 Secunderabad