- In-depth understanding of the financial products and credit policies for Secured and Unsecured business lines
- Would be responsible for managing credit verification vendors and ensuring TAT as well as Quality standards defined by BFL is adhered too.
- Responsible for end to end disbursement and payment process for Secured and Unsecured business.
- Drive adherence to various process and policies defined by central teams at location level.
- Responsible for managing OTC and PDD process at Combo locations (Secured/ Unsecured) and ensure NIL process gaps.
- Ensure teams are well updated with latest policy and process circulars sent by risk and HO operation team.
- Engage with Sales and Underwriting team at a location level on an ongoing basis to address concerns/issues and working on improvising the overall process efficiency.
- Carry out regular branch visits to address location level issues and verify adherence of various processes at Branch level.
Required Qualifications and Experience
- Minimum graduation with 4-6 years of experience in Retail Lending Credit and Operations.
- Effective verbal and written communication skills.
- Problem solving skills with strong attention to detail.
Locations
- Job Level: GB02
- Job Title: Deputy Manager - Operations And Service, SME Operations, SME Branch Operations
- Job Location Country: India
- State: DELHI
- Region: North
- City: Current Delhi
- Location Name: Delhi - Pitampura Tier Megapolis
📌 Deputy Manager - Operations and Service (Delhi)
🏢 Bajaj FinServ
📍 Delhi
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