Project Role: Application Support EngineerProject Role Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must Have Skills

- Microsoft Azure Databricks

Good to Have Skills

- NA

Experience Requirement

- Minimum 7.5 year(s) of experience is required

Educational Qualification

- 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic workplace.

Roles & Responsibilities

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.




- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system stability.

Professional & Technical Skills

- Must To Have Skills: Proficiency in Microsoft Azure Databricks.
- Experience in managing and troubleshooting cloud-based data platforms.
- Strong knowledge of distributed computing and big data processing frameworks.
- Ability to analyze system logs and performance metrics to diagnose issues.
- Familiarity with scripting and automation to streamline support tasks.
- Excellent problem-solving skills with a focus on root cause analysis.

Additional Information

- The candidate should have minimum 8 years of experience in Microsoft Azure Databricks.
- This position is based at our M2B - STPI office.
- A 15 years full time education is required.

Locations

- Job No. ATCI-5314481-S1942685 | Mumbai | Required Skill: Microsoft Azure Databricks

📌 Application Support Engineer (Mumbai)
🏢 Accenture
📍 Mumbai