- Excellent communication skills (Hindi and English)
- Proven work experience as Tele-Sales representative in Outbound Sales (Majority of Leads are Warm Leads, and no cold calling).
- Proven track record of successfully meeting sales quota over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Background in Fitness Industry Preferred
- Strong phone contact handling skills and active listening
- Excellent selling, negotiation and communication skills
- Strong interpersonal skills
- Excellent knowledge of MS Office
Responsibilities:
- Know our course offerings inside and out so that you can answer sales related questions (for which paid sales training will be provided)
- Outbound Calling:Initiate proactive outbound calls to potential customers, using a prepared script to reference important parts of what the company offers. You should be able to go off-script when necessary to build a relationship with customers or answer any questions they have not addressed in the script. NOTE: Majority of Leads are Warm Leads, and no cold calling.
- Sales Excellence: Communicate the features and advantages of our offerings clearly and persuasively using solid arguments to existing and prospective customers. Strong Follow Up is given high preference.
- Achieve Targets: Consistently meet or exceed weekly and monthly sales goals, with the opportunity to earn attractive commissions and incentives.
- Customer Relationship Management: Build strong relationships with customers, addressing inquiries,
and ensuring a positive experience.
- Issue Resolution: Handle customer concerns professionally, ensuring quick resolutions to maintain satisfaction.
- Record Keeping: Maintain accurate records of: customer interactions with data for each customer, providing insight into the target audience and what they want from the company; Successful sales; Lead status; database updation with new information every time a customer calls, and back up data regularly to protect sensitive customer information
- Adherence to Organizational Standards: Follow organization standards to maintain quality service and guarantee customers receive exceptional service.
Qualifications:
- 12th certificate, graduates will be preferred.
- Minimum 3 year of experience in Tele-Sales (preferred) or Proven Sales Role
- Other Requirements & Key Points:
- Applications will not be entertained without a resume/CV
- Ideally Gurgaon Based Candidate.
- After 6 Months, Option to WFH for 25% of Weekly Hours & After 12 Months: Option to WFH for 50% Hours (Depending on your performance).
- Fully Paid Onsite Training.
Working Hours: Flexibility to Start between 9:30am to 10:30am.