- Manage the day-to-day operations of the gym front desk and reception area.
- Welcome and assist members and visitors in a friendly and professional manner.
- Handle new enquiries through walk-ins, phone calls, WhatsApp, and social media leads.
- Explain membership plans, offers, facilities, and services to prospective clients.
- Follow up with enquiries and convert leads into memberships.
- Handle membership registrations, renewals, upgrades, and cancellations.
- Maintain accurate member records, payments, and daily sales reports.
- Coordinate with trainers to ensure smooth member onboarding and service.
- Handle customer questions, feedback, and basic complaints professionally.
- Monitor daily attendance, enquiries, follow-ups, and membership renewals.
- Maintain the reception area and ensure a skilled customer experience.
- Coordinate with the management team regarding sales targets, offers, and promotions.
- Support gym events, campaigns, and promotional activities.

Pay: From ₹18,000.00 per month

Work Location: In person

📌 Front Office Manager (India)
🏢 SLAM LIFESTYLE AND FITNESS STUDIO
📍 India