What Youll Be Doing (position summary):

The Manager, Central Reconciliations provides strategic and operational leadership for a critical function supporting the integrity, control, and scalability of reconciliation activities across the enterprise. The role leads the continued evolution of the Central Reconciliations team in CIBC India, ensuring operational readiness to support business growth, regulatory expectations, and modernization priorities. This position oversees automated and manual reconciliations, regulatory reporting, and suspense account management while driving standardization, control enhancement, process optimization, and service excellence. The role also acts as a subject matter expert for reconciliation operations and the TLM application.

At CIBC India we enable the work setting most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.

How Youll Succeed (responsibilities):

CROSS-FUNCTIONAL RELATIONSHIPS:

- Lead the day-to-day operations and ongoing evolution of the Central Reconciliations function, including automated and manual reconciliations, regulatory reporting, and suspense account oversight.
- Establish and maintain a scalable operating model aligned to business growth and enterprise priorities, while delivering against service levels, operational metrics, productivity targets, and control standards.
- Identify and implement opportunities to simplify workflows, reduce manual intervention, and improve operational efficiency through modernization, standardization, and process enhancement initiatives.
- Support the migration of critical and time-sensitive activities into the Central Reconciliations model with minimal disruption, partnering with Technology and Change teams to enhance tooling, exception management, reporting, and data feeds.
- Maintain a strong control environment by proactively identifying, escalating, and mitigating operational risks, and partnering with Audit, Compliance, Risk, and Regulatory stakeholders to support reviews, remediation, and sustained compliance.
- Build strong partnerships across Capital Markets, Finance, Technology, Risk, Compliance, and other business stakeholders to support service delivery and business priorities.
- Lead, coach, and develop a high-performing team while managing capacity planning, resource allocation, succession planning, budget management, staffing strategy, and investment priorities aligned to the functions roadmap.
- Establishes and maintains effective working relationships with Capital Markets, Retail, Wealth Management, Finance, Technology, Risk, Compliance, Audit, and other Operations teams across CIBC
- Partners with business stakeholders, control functions, and technology teams to resolve operational issues, support service delivery,



and implement process improvements
- Liaises with internal and external stakeholders, as applicable, to address exceptions, support reconciliation activities, and meet business, audit, and regulatory requirements

COMPLIANCE REQUIREMENTS/RESPONSIBILITIES:

- As a manager of people, this job must ensure all employees within the business unit comply with all applicable CIBC and Line of Business policies, standards, guidelines, and controls

AUTHORITIES/DECISION RIGHTS:

JOB DIMENSIONS:

Experience: 7+ years of experience

- As a manager of people, this job has the authority to assign tasks to employees within their span of control, select individuals for hire, assess individual performance, make employee compensation decisions, and take disciplinary measures up to and including termination
- Leads a critical reconciliation function supporting multiple business lines, with accountability for service delivery, regulatory reporting, suspense account oversight, and control effectiveness
- Manages team capacity, operational performance, and stakeholder engagement across Operations, Finance, Technology, Risk, Compliance, and Audit in a regulated environment

Who You Are (skills/qualifications):

KNOWLEDGE AND SKILL REQUIREMENTS:

About CIBC:

CIBC is a leading North American bank, with a history of more than 150 years of living our purpose - to help make your ambition a reality. Client relationships are at the centre of our strategy, and our growth is enabled by a highly engaged and connected global team. From digital banking to community impact, were proud to drive progress for our clients and our communities. Recognized for our culture, award-winning innovation and community investment, CIBC continues to evolve by putting people and progress at the centre of everything we do.

About CIBC India:

CIBC India is a technology and operations hub in Hyderabad, where youll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether youre driving innovation in digital banking or streamlining client onboarding, youll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the centre of what we do: youll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging. We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first.



If youre ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

- Bachelors degree in Business, Finance, Operations Management, or a related field
- 7+ years of relevant experience in Capital Markets operations, reconciliations, or settlements, with at least 3 years in a leadership or managerial role
- Demonstrated experience leading reconciliation operations in a regulated environment
- Proven experience leading operational change, business transformation, or process migration initiatives
- Deep knowledge of reconciliation processes, including automated and manual reconciliations, exception management, suspense account oversight, and operational control frameworks
- Strong understanding of Capital Markets operations and related financial products; experience with Securities Lending, Equity Trading, OTC Derivatives, and Collateral Management is an asset
- Hands-on knowledge of reconciliation platforms such as TLM and familiarity with systems including DTC, CDS, Broadridge (ADP), FundSERV, GOW, and similar operational tools
- Strong analytical and problem-solving skills, with the ability to assess data, identify trends, determine root causes, and drive effective decisions
- Ability to translate business needs into operational and technology requirements to support strategic and process improvements
- Strong leadership, stakeholder management, communication, planning, prioritization, and decision-making skills
- Strong risk awareness and commitment to compliance, governance, and control discipline

What CIBC India Offers:

At CIBC India, your goals are a priority. We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation.

- We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and Moment Makers, our social, points-based recognition program
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development

Privacy:

By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in the Candidate Privacy Statement.

📌 Manager, Central Reconciliations - CMO (India)
🏢 CIBC India
📍 India