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Customer Care Executive

Company: Naukripay Job Type: Full-time Experience: 0–3 Years Location: As per company requirement
Job Summary
We are looking for a friendly and customer-focused Customer Care Executive to handle customer queries, provide timely support, resolve complaints, and ensure a positive customer experience.
Key Responsibilities
- Handle customer calls, emails, Whats App messages, and inquiries.- Understand customer requirements and provide accurate Resolve customer complaints and issues professionally.- Follow up with customers to ensure proper resolution.- Maintain customer records and update information in CRM/software.- Coordinate with sales, operations, and other departments when required.- Provide information about products/services, orders, payments,



and processes.- Maintain a qualified and polite communication style.- Meet customer service and response-time targets.
Requirements
- Graduate/12th pass preferred.- Good communication skills in Hindi and English.- Basic computer and MS Office knowledge.- Customer-oriented and problem-solving attitude.- Freshers can apply.- Previous customer service experience will be an advantage.
Skills
Communication | Customer Handling | Problem Solving | CRM | Follow-up | MS Office | Teamwork
Salary ₹30,000 per month, depending on experience and skills.
Apply Now – Naukripay

📌 Customer care executive ( Delhi ) (India)
🏢 Naukripay
📍 India