15 Sep
|
Leading
|
Bengaluru
Description
We are seeking enthusiastic and customer-oriented individuals to join our Customer Support team in India. This role is ideal for freshers/entry-level candidates who are passionate about helping others and eager to learn.
Responsibilities
- Provide exceptional customer service via phone, email, and chat.
- Assist customers in troubleshooting issues with products or services.
- Document customer interactions and resolutions in the CRM system.
- Collaborate with team members to improve customer support processes.
- Maintain a positive attitude while dealing with challenging customer situations.
Skills and Qualifications
- Excellent verbal and written communication skills in English.
- Robust problem-solving and analytical skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Familiarity with customer support software and tools.
- Basic understanding of the company's products and services.
📌 Customer Support (Bengaluru)
🏢 Leading
📍 Bengaluru