Description

Key Technical Responsibilities[!--TgQPHd|||[]--]

[!--TgQPHd|||[]--]

Platform Development & Customization[!--TgQPHd|||[]--]

- [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Advanced Scripting[!--TgQPHd|||[]--]: Write and maintain complex [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Business Rules, Client Scripts, Script Includes, and UI Actions[!--TgQPHd|||[]--] within the SAM application.[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Workflow Automation[!--TgQPHd|||[]--]: Design and implement automated software request and reclamation workflows using [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Flow Designer[!--TgQPHd|||[]--] and Integration Hub.[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Catalog Management[!--TgQPHd|||[]--]: Create and configure Service Catalog items for software requests, including complex client-side validations.[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [!--TgQPHd|||[]--]

[!--TgQPHd|||[]--]

Discovery & Integrations[!--TgQPHd|||[]--]

- [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Data Ingestion[!--TgQPHd|||[]--]: Configure and troubleshoot [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Service Now Discovery[!--TgQPHd|||[]--], SCCM, JAMF, and other third-party inventory tool integrations.[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]API Development[!--TgQPHd|||[]--]:



Build and maintain [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]REST/SOAP integrations[!--TgQPHd|||[]--] to connect Service Now with external publisher portals and procurement systems.[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [robust data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Data Transformation[!--TgQPHd|||[]--]: Design secure transform maps and Robust Import Transformers to ingest external entitlement and usage data.[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [!--TgQPHd|||[]--]

[!--TgQPHd|||[]--]

Performance & Architecture[!--TgQPHd|||[]--]

- [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Reconciliation Optimization[!--TgQPHd|||[]--]: Troubleshoot and optimize background jobs, reconciliation engines, and scheduled scripts.[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Upgrade Management[!--TgQPHd|||[]--]: Support platform upgrades by analyzing skipped changes, fixing defects, and ensuring SAM module stability.[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [!--TgQPHd|||[]--]

[!--TgQPHd|||[]--]

Technical Qualifications[!--TgQPHd|||[]--]

- [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Scripting Skills[!--TgQPHd|||[]--]: High proficiency in [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Java Script[!--TgQPHd|||[]--] and the Service Now API framework.[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?,



Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]SAM Architecture[!--TgQPHd|||[]--]: Deep technical understanding of the [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]SAM Pro data model[!--TgQPHd|||[]--], Software Installation tables, Discovery Models, and Software Models.[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Tool Familiarity[!--TgQPHd|||[]--]: Strong hands-on experience with SQL, XML, JSON, and Integration Hub steps.[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [!--TgQPHd|||[]--]

[!--TgQPHd|||[]--]

Certifications[!--TgQPHd|||[]--]

- [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Required[!--TgQPHd|||[]--]: Service Now Certified System Administrator ([strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]CSA[!--TgQPHd|||[]--]).[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Preferred: Certified Implementation Specialist Software Asset Management ([strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]CIS-SAM[!--TgQPHd|||[]--]).[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]Preferred[!--TgQPHd|||[]--]: Service Now Certified Application Developer ([strong data-sfc-cp="" data-sfc-root="ep" data-complete="true" data-copy-service-computed-style="font-family: ?Google Sans?, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);"]CAD[!--TgQPHd|||[]--]).[!--TgQPHd|||[]--][!--TgQPHd|||[]--]
- [!--TgQPHd|||[]--]

📌 USI-CTS ServiceNow SAM 3 - 8 Yrs (India)
🏢 Objectwin Technology India
📍 India