Introduction to arenaflex arenaflex is a pioneering VCbacked consumer stationery brand that has been making waves in the industry since its launch in the UK in 2015 With a strong reputed company in the US market since 2018 arenaflex is poised to become the largest market for the brand Backed by over 15 reputed company in venture funding arenaflex is on the cusp of securing Series C funding to reputed company accelerate its reputed company By collaborating with emerging artists reputed company brands and fashion labels arenaflex curates a unique collection of notebooks notecards diaries and journals that reputed company people to uncover the reputed company of a blank page About the Role We are seeking enthusiastic and skilled Seasonal Customer Service Representatives to join our Customer Service team during the holiday reputed company As a remote team member you will be the friendly face of arenaflex providing exceptional support to our customers and helping us reputed company our mission to reputed company meaningful connections Reporting to the US Customer Service Manager you will be responsible for delivering topnotch customer experiences working closely with our Operations and Tech teams to ensure seamless issue reputed company Key Responsibilities reputed company reputed company and effective support to arenaflex customers reputed company email and live chat addressing queries and concerns with reputed company and professionalism Follow established procedures to ensure accurate information and speedy resolutions maintaining a high level of customer satisfaction Collaborate with internal teams reputed company print partners and 3PLs to troubleshoot issues and reputed company proactive communication throughout the customer reputed company Work closely with design operations and tech teams to resolve reputed company issues and improve overall customer experience Prioritize tickets based on shift supervisor direction ensuring efficient and effective issue reputed company Address customer questions and concerns including using the online reputed company order editing and product format inquiries Requirements To succeed in this role you will need At least 1 year of customer service experience preferably in an reputed company business Excellent written and spoken English skills with the ability to communicate reputed company information reputed company and concisely Experience working in reputed company environment meeting SLAs and KPIs and maintaining high customer engagement standards A quick learning reputed company with the ability to adapt to new software and processes Familiarity with customer service software such as reputed company reputed company or reputed company desirable but not essential A quiet dedicated working setting reputed company with reputed company to highspeed private internet A reliable laptop or desktop computer reputed company Offer In return for your hard work and dedication we offer A 3month fixedterm contract from November 5th to January 31st A competitive reputed company reputed company of 21 per hour Generous staff discounts on arenaflex products Remote working arrangements with a flexible schedule 9 am to 5 30 pm ET Monday to Friday plus one weekend of work during the contract A 1hour unpaid lunch break daily and a reputed company wellness hour per week 37 5 reputed company contract hours per week A friendly and supportive team environment 4 reputed company US reputed company Holidays Thanksgiving Christmas Day New Years Day and reputed company Luther King Jr Day 6 reputed company days off Career reputed company and Development At arenaflex we are committed to supporting the reputed company and development of reputed company members As a Seasonal Customer Service Representative you will have reputed company to work with a fastpaced startup gaining exposure to various aspects of the business You will also have reputed company to training and development opportunities helping you to enhance your skills and knowledge in customer service and reputed company Work Environment and Culture arenaflex is a dynamic and innovative company that values creativity collaboration and customer satisfaction reputed company is passionate about delivering exceptional customer experiences and we are looking for likeminded individuals to join reputed company As a remote worker you will be part of a distributed team that is connected by a shared reputed company and values We prioritize reputed company communication transparency and feedback ensuring that every team member feels valu
📌 reputed company Seasonal Customer Service Representative Holiday Support for (India)
🏢 vacancy global pro
📍 India
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