What role you will play in team You will be the primary point of contact for our clients answering questions and resolving issues What you will do You will handle inbound calls emails and chats providing excellent customer service Key responsibility Handle inbound calls emails and chats from life insurance customers Answer customer questions and resolve issues efficiently Process policy changes and updates Maintain accurate records of customer interactions Adhere to company customer service standards Escalate complex issues to appropriate departments Required Qualification and Skills High school diploma or equivalent Excellent communication and interpersonal skills Strong customer service skills Proficiency in Microsoft Office Suite Ability to work independently and as part of a team Experience with CRM software Perks Included Competitive salary and benefits package Opportunities for career advancement Supportive and collaborative work environment Comprehensive health insurance Paid time off and holidays A Day in the Life A typical day involves answering customer queries resolving issues processing policy changes and maintaining accurate records all while providing topnotch customer service

📌 Life Insurance Customer Service Representative (Gurugram)
🏢 HTC Global Services
📍 Gurugram