Job Description Customer Service Representative CSR About Company Media NV was established in 2014 and is headquartered in North America We are a multinational company with offices in Ahmedabad and Chandigarh At Media NV we believe in working as a family and building creative products using the latest technologies in the market Our team is passionate driven and committed to delivering excellence We combine creativity technology and innovation to help businesses grow and build a strong online presence Job Details Designation Customer Service Representative CSR Location Ahmedabad Employment Type FullTime Working Days Monday to Friday Educational Qualification We are looking for candidates with any of the following qualifications BCA MCA B Tech M Tech B Sc IT BE Computer B Com M Com LLB Any equivalent graduate degree Roles Responsibilities Maintain a positive empathetic and professional attitude toward customers clients at all times Respond promptly and professionally to customer client inquiries Communicate with customers clients through various channels including calls emails and chat Acknowledge customer client concerns and provide appropriate resolutions Understand company products and services thoroughly to answer customer questions effectively Maintain records of customer client interactions comments transactions and complaints Coordinate with internal teams and colleagues whenever required Provide feedback to improve customer service processes and efficiency Required Skills Excellent listening and communication skills Strong written and verbal English communication Good interpersonal and problemsolving abilities Ability to stay calm and professional while handling customer concerns Comfortable using computers and customer support tools Positive attitude with a willingness to learn and grow Prior customer service support experience will be an added advantage Why Join Media NV Competitive salary package Guaranteed incremental growth Share options Health insurance advantages 5day work culture Monthly team dinners Regular team outings and gatherings Excellent working and learning environment Generous leave policy Rewards and recognition programs Strong career growth opportunities Office Address Corporate House 3 Shreeya Amalga Opp Avalon Hotel Thaltej Ahmedabad 380059 Work Location In person

📌 Customer Service Representative Thaltej (Ahmedabad)
🏢 MediaNV
📍 Ahmedabad