Location Bangalore Hybrid Work Model Employment Type FullTime CTC 3 00 000 3 50 000 per annum Work Schedule 6 days a week Joining Immediate joiners preferred Spoken Proficiency in Hindi English mandatory About the Role At Proziod Analytics were committed to delivering exceptional customer experiences Were looking for a Customer Support Specialist who is passionate about helping customers solving problems and creating meaningful interactions If youre someone who thrives in a fastpaced environment and enjoys balancing communication with problemsolving this role is for you What Youll Do Respond to customer queries via phone email and chat Understand issues and provide accurate timely solutions Guide customers through product features and usage Troubleshoot and escalate technical productrelated issues Maintain detailed records of customer interactions and tickets Monitor and respond to customer feedback on social platforms Follow up to ensure complete resolution and satisfaction Collaborate with Product Sales and Tech teams Contribute ideas to improve the customer support experience What Were Looking For Graduation must be completed Minimum 1 year of experience in customer support or similar role Proficiency in Hindi English mandatory Excellent communication and interpersonal skills Familiarity with CRM helpdesk tools is a plus Strong problemsolving and multitasking abilities Calm patient and customerfirst mindset Hybrid Work Culture We Believe In Flexibility And Productivity Work From Office for collaboration team bonding and training Work From Home on mandatory days Balance between structure and flexibility to support your productivity Why Join Proziod Analytics Be part of a fastgrowing analytics company Gain realworld exposure to customer handling client management Work on practical problemsolving scenarios Opportunities for career growth and skill development Supportive and professional work workplace Ready to Apply If youre passionate about customer experience and ready to grow your career wed love to hear from you Send your resume to hidden email

📌 Customer Service Representative (India)
🏢 Proziod Analytics
📍 India