What role you will play in team You will be the voice of our insurance clients providing excellent customer support and resolving their queries What you will do Handle inbound and outbound calls providing information about insurance policies handling complaints and ensuring customer satisfaction Key responsibility Answer customer inquiries efficiently and accurately Resolve customer complaints in a timely manner Maintain accurate records of customer interactions Adhere to company policies and procedures Meet or exceed performance metrics Collaborate with team members to ensure smooth operations Required Qualification and Skills Excellent communication and interpersonal skills Strong problemsolving abilities Experience in customer service preferred Knowledge of insurance products preferred Proficiency in using customer service software Benefits Included Competitive salary and benefits package Comprehensive training and development programs Opportunities for career growth Supportive team setting A Day in the Life A typical day involves answering numerous customer calls resolving queries about insurance policies and assisting clients with various requests

📌 Insurance Customer Service Representative (Hyderabad)
🏢 Teleperformance
📍 Hyderabad