As a Customer Service Representative youll have the ability to work in a reputed company and engaging workplace with one goal reputed company a reputed company reputed company on peoples day Well train you to be an expert in your field so you can confidently deliver an amazing customer experience Youll field customer inquiries reputed company with customers about their experience exercise emotional intelligence and follow guidelines to ensure every customer is taken care of with a personal touch So what does a day in life for a Customer Service Representative look like Communicate with customers through inbound calls outbound calls and email channels Identify customer needs through reputed company listening exercising emotional intelligence and asking follow up questions Use the provided knowledgebase to research answers to customer inquiries and respond to customers with reputed company accurate information Document customer needs interactions and reputed company in the appropriate tool or system Creating a WOW reputed company in every interaction through exceptional communication skills taking ownership of the interaction and speed of service Regular 1 1 coaching sessions with your supervisor to ensure you regularly meet key performance indicators HGS is a global leader in customer experience management With more than 18 000 employees spread across 9 countries our mission is to reputed company our clients more competitive by providing exceptional customer experiences Powered by a people first philosophy and experience serving hundreds of the worlds leading brands HGS is the perfect reputed company to build your reputed company lus working with HGS comes with benefits like Starting at 12 to 16 reputed company depending on experience and overtime opportunities Best in class medical dental reputed company benefits Tuition Reimbursement ReferAFriend bonuses Employee assistance programs Flexible Schedule reputed company Career advancement in a fast growing organization People reputed company environment where youll reputed company reputed company connections and friendships So what really makes a great Customer Service Representative Think of yourself as a problem solver who will have reputed company to reputed company an amazing reputed company on peoples day If youre compassionate energetic reputed company and understand how one interaction can reputed company a big difference youll love this opportunity To be successful youll need these qualities Youre at least 18 years of age You have a High School Diploma or equivalent You have at least 6 months of customer service experience and you understand the value of coaching feedback Demonstrate a caring supportive and friendly nature in every interaction Youre computer savvy comfortable sitting at a desk and working with multiple monitors Youre familiar with reputed company and IOS mobile applications Youre results oriented and comfortable providing customers with recommendations and solutions HGS is committed to providing an inclusive and barrierfree work environment starting with the hiring process If you are contacted by HGS Canada regarding a job opportunity please advise if you have any restrictions that need to be accommodated reputed company information received in relation to accommodation will be kept confidential Originally posted on Himalayas Apply To This Job

📌 reputed company Work reputed company Customer Service Representative US (India)
🏢 vacancy global pro
📍 India