We are looking for an enthusiastic Airline Customer Service Executive to join our team in Kolkata This entrylevel position is perfect for individuals who want to start their career in the airline industry and have a passion for customer service Key Responsibilities Customer Assistance Provide help to travelers with their inquiries reservations and ticket bookings ensuring a smooth travel experience You will communicate via phone email and inperson Problem Resolution Address any issues that arise such as delays or cancellations by offering solutions and alternatives You will need to stay calm under pressure and assist customers effectively Information Sharing Educate customers on airline policies flight schedules and baggage rules to ensure they have all the necessary information for travel Clear communication is key to helping them understand Feedback Collection Gather customer feedback about services to help improve the overall travel experience Your insights will be valuable for the continuous improvement of our services Required Skills and Expectations Candidates must have completed at least the 10th grade and should possess strong communication skills in English and Hindi A friendly and approachable demeanor is essential as you will be interacting with diverse travelers Teamwork and a willingness to learn are key for success in this role Additionally being punctual and reliable is crucial as you will be working fulltime in an office environment Experience 0 1 Years No of Openings 32 Education 10th Pass Role Airline Customer Service Executive Industry Type Aviation Airline Aerospace Gender Male Female Job Country India Type of Job Full Time Work Location Type Work from Office Face Interview Location Kolkata

📌 Interview For Airline Customer Service Representative 10th Pass Freshers (Kolkata)
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📍 Kolkata