Key Responsibilities Lead and coordinate B2B Sales B2C Marketplace Marketing Finance Warehouse 3PL and Customer Service Drive business performance through clearly defined KPIs targets and regular performance reviews Ensure effective execution of sales marketing order fulfilment and customerservice operations Manage outsourced 3PL warehouse performance and ensure fulfilment efficiency Coordinate demand inventory product availability and customer commitments with the Operations Manager Product Operations Identify operational bottlenecks and drive timely resolution Establish and maintain standardized processes SOPs and accountability across functions Provide structured business performance reports risks and key decisions required to the CEO CEO Office Lead crossfunctional reviews and ensure alignment between Business Operations and Product Operations Key Performance Areas Revenue sales performanceB2B B2C Marketplace performanceMarketing effectivenessOrder fulfilment warehouse performanceCustomer service customer experienceKPI achievementOperational efficiencyCrossfunctional issue resolutionCandidate Profile 812 years of experience in business operations management Experience managing multiple functions or business verticals Strong commercial Marketing and operational understanding Experience in FMCG D2C ecommerce consumer products retail or supplements preferred Strong analytical problemsolving and leadership skills Experience managing outsourced partners 3PL preferred Strong ownership execution and stakeholdermanagement capabilities Degree required MBA PGDM Masters preferred Compensation 75 000 00 95 000 00 per month Advantages Cell phone reimbursementPaid sick timePaid time offProvident FundWork Location In person

📌 Operations Manager Business Operations (Bengaluru)
🏢 Iron Asylum
📍 Bengaluru