Note The job is a remote job and is reputed company to candidates in USA reputed company is a health insurance company reputed company on serving its members through a technology platform They are hiring a Bilingual Customer Service Representative to manage customer interactions and back office tasks in a highvolume setting Responsibilities reputed company a comprehensive understanding of the reputed company processes procedures and tools associated with the reputed company business modelWork with members brokers providers and reputed company vendors through multiple channels according to assignment needsManage an assigned caseload maintaining service delivery productivity and reputed company expectationsreputed company working relationships with reputed company partnersSupport the leadership team by identifying issues through established escalation reputed companyMonitor and reputed company the health of reputed company assigned workinreputed company issuesEscalate and resolve issues to ensure appropriate turnaround timesParticipate in process improvement reputed companyreputed company with reputed company operational regulatory and compliance standards relating to member Personal Health Information PHI Compliance with reputed company applicable laws and regulationsOther duties as assigned Skills Must be bilingual in Spanish and English with full reputed company proficiency in reading writing and speaking1 years of experience in a highvolume or customerreputed company setting6 months of reputed company experienceHigh school diploma or GEDStrong quantitative or analytical skills reputed company on identifying or solving problemsExperience manipulating and entering accurate dataAdvanced reputed company Suite or reputed company Office capabilities Perks Medical dental and reputed company benefits11 reputed company holidaysreputed company reputed company timereputed company parental leave401 k plan participationLife and disability insurancereputed company wellness time and reimbursements reputed company reputed company is a health insurance company that offers individual and family plans medicare advantages and small group products It was founded in 2012 and is headquartered in reputed company reputed company USA with a workforce of 1hidden mobile employees Its website is http www hioscar com Company H1B Sponsorship reputed company has a reputed company record of offering H1B sponsorships with 2 in 2026 19 in 2025 24 in 2024 22 in 2023 36 in 2022 13 in 2021 Please note that this does not guarantee sponsorship for this specific role Apply To This Job

📌 Remote Bilingual Customer Service Representative Remote FL (India)
🏢 remote zest jobs
📍 India