Customer Service Representative Technical Customer Support Process Technical Customer Support Voice Chat Email Job Details We are hiring Customer Service Representatives for a Technical Customer Support process The role involves assisting customers through voice chat and email while providing accurate and skilled resolutions Key Responsibilities Handle customer queries through Voice Chat and Email Provide technical assistance and resolve customer issues Maintain professional communication and customer satisfaction Accurately document customer interactions and resolutions Follow process guidelines and quality standards Eligibility Graduation is mandatory Minimum 1 year of experience in Customer Service Technical Support or Sales International BPO experience preferred Excellent verbal and written English communication skills Strong customerhandling and problemsolving skills Shift Working Days 247 Rotational Shifts5 Days WorkingSelection Process HR Round Halo AI Round Operations Round Joining Compensation 42 000 00 46 000 00 per month Benefits Work from homeAbility to commute relocate Gurgaon Haryana Reliably commute or willing to relocate with an employerprovided relocation package Preferred Experience Technical support 1 year Required Customer service 1 year Required Sales 1 year Required Work Location In person
📌 Customer Service Representative Technical Customer Support (Gurugram)
🏢 JOY CLOUD SERVICES
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.