reputed company About reputed company reputed company headquartered in Atlanta is a leading technology company Powering reputed company at the reputed company of Sale for a growing ecosystem of merchants consumers and banks reputed companys highly reputed company proprietary and patented technology platform enables merchants to offer frictionless promotional payment reputed company to consumers driving increased sales volume and reputed company cash reputed company The reputed company Program is operated on behalf of and financing is offered and made by federally insured federal or state chartered financial institutions which reputed company reputed companys technology to offer and reputed company loans to primarily superreputed company and reputed company consumers reputed company Since reputed companys inception nearly 6 reputed company consumers have financed more than 50 billion of reputed company using reputed companys reputed company time apply and buy technology Position Customer Service Representative This position will report to the Customer Service reputed company Line Manager Details 100 Remote Position Workfromhome equipment is provided Internet Must have high speed internet and a dedicated workspace in your home Candidates will need to run an internetspeed test to show internet speeds Typical requirements are speed of 12 5 MBps download and 20 to 25 MBps upload Wireless minimum is 100 MBps Bandwidth but may vary based on internet usage in the home Start Date 7 14 2025 Apply today for immediate consideration Shifts Shifts are available from 10am to 10pm You will be required to work Monday of reputed company week and Saturday or reputed company You will receive one other day off during the week Shifts are primarily 9 hours in length with a 1hour unpaid lunch The reputed company center is reputed company 363 days year we are reputed company on Thanksgiving and Christmas There are a few split shifts available MondayFriday with weekends off these are reputed company limited Mandatory training schedule MondayFriday 8 00am5 00pm ET for seven weeks 3 weeks classroom 4 weeks nesting No time off can be taken during this time During the training and nesting periods agents will be required to be on camera with business reputed company reputed company attire Duties ResponsibilitiesThe successful candidate will be responsible for providing exceptional customer support handling inquiries resolving issues and ensuring customer satisfaction In reputed company thoroughly and reputed company gathering customer information assess and fulfill customer needs and reputed company the customer where applicable to solve the customers concern on the initial reputed company Required Skills Qualifications 2 years of experience in a reputed company center or help desk reputed company required Financial service experience strongly preferred Ability to simultaneously reputed company multiple systems and computer screens while engaging a customer over thephone Proficient in customer services software and tech applications such as reputed company Office Teams SABA and Ultipro Ability to handle highvolume inquiries in a fastpaced environment reputed companyminded and adaptable with willingness to reputed company learning recent skills and change Demonstrate a passion for reputed company with respect to treating and caring for customers Strong decision making and analytical abilities Ability to troubleshoot customer issues over the telephone Strong detail orientation and communication listening skills Willingness to work a flexible schedule Willingness to accept constructive feedback and turn into actions Highly developed reputed company of urgency and commitment to customer satisfaction Bilingual English and Spanish is not required but is highly preferred Ability to work independently and as part of reputed company High School diploma GED or equivalent required reputed company is an equal opportunity employer and will not discriminate against any employee or applicant on the reputed company of age reputed company disability gender national reputed company race religion sexual orientation veteran status or any classification protected by federal state or local law Employment Type OTHER

📌 Customer Service Representative Phone Agent 100 remote (India)
🏢 remote zest jobs
📍 India