Candidate Requirements We are looking for a customerfocused Customer Service Representative Chat Support to deliver highquality support through digital chat platforms Key Responsibilities Handle inbound customer interactions via chat with professionalism and empathy Understand customer issues and provide accurate and timely resolutions Maintain quality productivity and customer satisfaction metrics CSAT NPS Document chat interactions clearly and accurately in internal systems Required Qualifications 02 years of customer service experience chat support preferred Solid written communication skills in English Ability to manage multiple chat conversations simultaneously Preferred Qualifications Prior experience in chatbased customer support Exposure to healthcare insurance or managed care processes Familiarity with CRM tools or chat platforms Excellent typing speed and accuracy Educational Background Eligibility Process only candidates with the following qualifications B Sc B Com B A MBA

📌 Customer Service Representative Chat Support Secunderabad (Hyderabad)
🏢 Artech Infosystems Private
📍 Hyderabad