What role you will play in team You will be the first point of contact for our health insurance customers providing exceptional support and resolving inquiries What you will do You will handle customer inquiries via phone email and chat providing information and resolving issues related to health insurance policies Key responsibility Handle customer inquiries regarding health insurance policiesProvide accurate and timely information to customersResolve customer issues and complaintsProcess policy changes and updatesMaintain accurate records of customer interactionsMeet customer service targetsEscalate complex issues to appropriate personnelMaintain a positive and professional attitudeRequired Qualification and Skills High school diploma or equivalentExcellent communication and interpersonal skillsStrong problemsolving skillsAbility to work independently and as part of a teamExperience in customer serviceKnowledge of health insurance preferredBenefits Included Market-competitive salary and benefits packageOpportunities for professional developmentA supportive and friendly work environmentHealth insurance Paid time offEmployee recognition programsA Day in the Life Youll be answering phone calls emails and chats from our customers addressing their questions and resolving their issues efficiently and professionally

📌 Customer Service Representative Health Insurance (Ahmedabad)
🏢 Care Insurance
📍 Ahmedabad