16 Sep
|
Smart Employment Services Hiring For BPO
|
Mumbai
16 Sep
Smart Employment Services Hiring For BPO
Mumbai
We are looking for a Customer Service Executive to handle customer queries provide timely resolutions and ensure a positive customer experience The candidate will be responsible for managing customer interactions through calls chat or email while meeting quality and servicelevel standards Excellent verbal and written communication skills Strong customer handling and problemsolving abilities Positive listening and interpersonal skills Basic computer and MS Office knowledge Ability to work with CRM ticketing tools Ability to handle multiple customer queries efficiently Willingness to work in rotational shifts including night shifts where applicable Exp15 years in Customer Service Customer Support BPO Voice Process Banking Telecom Utilities or Technical Support Qualification Graduate preferred relevant experience may be considered depending on the role
📌 Customer Service Representative (Mumbai)
🏢 Smart Employment Services Hiring For BPO
📍 Mumbai