Job Information Date Opened 07 21 2026 Job Type Full time Industry Insurance Work Experience 58 years City Visakhapatnam State Province Andhra Pradesh Country India Zip Postal Code 530013 About Us Venture Informatrix is a nextgeneration Insurance BPO service provider that blends deep insurance domain knowledge with cuttingedge Artificial Intelligence We help insurance agencies brokers MGAs and carriers streamline operations enhance productivity and scale efficientlyall while reducing operational costs and improving customer satisfaction With a global delivery model and AIdriven automation at the core we deliver transformative backoffice and frontoffice support services tailored to the insurance industrys evolving needs Job Description We are seeking an experienced Operations Manager to lead our US Insurance Operations The ideal candidate will have 57 years of experience in the insurance or BPO industry in an operations management role The individual will be responsible for overseeing endtoend insurance operations driving process excellence managing client relationships and leading highperforming teams to achieve operational and business objectives Candidates with experience in Certificate of Insurance COI processing will be highly preferred Requirements Key Responsibilities Lead and manage the daytoday operations including Certificate of Insurance COI processing Claims processing Policy checking Quotes Endorsements and other insurance support services Lead mentor and develop Team Leaders and Operations Executives to enhance team performance Monitor key performance indicators KPIs productivity quality and turnaround time TAT Collaborate with crossfunctional teams including Quality Training HR and senior leadership to streamline workflows and resolve operational challenges Monitor client feedback identify improvement areas and implement corrective and preventive actions Preferred Qualifications Handson experience with Agency Management Systems AMS360 Applied Epic Image Rite Sagitta EZLynx HawkSoft Experience with insurance carrier portals and comparative rating applications Proven ability to manage large teams optimize processes and drive operational success Benefits Benefits Competitive salary and performancebased incentives Opportunities for career growth and professional development Collaborative and resultsdriven work workplace

📌 US Insurance Operations Manager (Vijayawada)
🏢 Insuserve1
📍 Vijayawada