Job Description

In this role, you will be responsible for managing and developing the capabilities and productivity of a team of Content Review Editors, to ensure that the peer review services and content integrity service targets are met across a portfolio of journals.

You will be directly involved in contributing and managing the delivery of content validation through researching experts suitable to act as peer reviewers for cutting-edge research, managing peer review delivery for Taylor & Francis journals and ensuring compliance with the Taylor and Francis editorial policies.

This role is perfect for someone looking to develop their people management skill, and a passion for the peer review process. Excellent communication skills are essential for managing complex stakeholder relationships. We offer great training and development in a friendly, collaborative team. This is a customer-focused role, interacting with both external and internal customers. The successful candidate will report to the Senior Manager – Peer Review Services and will join our Peer Review Services team.

Given the nature of the subject matter involved these roles would suit individuals with a Post Graduate background in Biomedical Sciences, Life Sciences or Physical Sciences & Engineering subjects as you will be required to understand the scientific context of the articles for which you are supporting.

What you will be doing:

- Overall responsibility for the peer review process to agreed speed and quality targets.
- Support Senior Manager – Peer Reviewer services in managing the delivery of peer reviewer selection services to agreed time and quality targets.
- Staying up to date with internal and external guidelines on ethical publication practices and ensuring the team adhere to the highest standards of publication ethics.




- Managing the quality of peer reviewer selection, reviewer recruitment and review report quality through routine spot-checks and managing the delivery of necessary corrective & preventive steps.
- Providing project support and oversight where required on inter- and cross-departmental projects.
- Effective handling of team administration, including maintenance of team workflows, process tracking, resource planning and team KPIs.
- Performance management, coaching and motivating a team to meet objectives and targets; taking accountability for team performance and developing talent.
- Recruitment and training of new team members.
- Developing a collaborative team in which all members make a positive contribution.
- Creating, maintaining and controlling process documentation, and ensuring optimal workflows are used.
- Developing a detailed knowledge of how systems and processes work to collaborate on problem-solving, defect management and best practice.
- Collaborating with stakeholders internally and externally, including developing and managing relationships and regular liaison with editorial teams, creating reports and responding to feedback.
- Collaborate with the Supplier Management team to develop and maintain relationships with suppliers as the process expert, to ensure a successful delivery of services to agreed targets.
- Representing the work of the team across the business.
- Identifying opportunities for change and improvements at the product and system level, and in services, with particular focus on Reviewer Selection and Recruitment, and building a case explaining the perks to key stakeholders.
- Be the point of contact for the business on Peer Review Services delivery. Providing effective and timely resolution to escalations, feedback and queries from stakeholders.

This is a Team Lead role and would require you to have prior people management experience.

📌 Team Lead - Content Review (New Delhi)
🏢 Taylor and Francis
📍 New Delhi