Job Description

WE'RE HIRING | SENIOR MANAGER / MANAGER – CLIENT SERVICING

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Location: Gurgaon & Hyderabad

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Experience: 6–10 years | Event & Experiential Marketing

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We're looking for a strong Client Servicing leader who knows how to turn client briefs into exceptional experiences, build long-term partnerships, and lead teams that deliver at scale.

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If you've worked with leading experiential, event, activation or integrated event agencies and have handled large enterprise brands, we want to hear from you.

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What You'll Do

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- Own and grow key client relationships, acting as a strategic partner to understand business objectives and translate them into impactful event and experiential solutions.

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- Lead the client servicing function across accounts, ensuring projects are planned, executed and delivered to the highest standards.

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- Drive client presentations, pitches, reviews and business conversations, bringing strong strategic thinking and commercial understanding to the table.

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- Identify opportunities to grow existing accounts, develop recent business opportunities and contribute to account revenue.

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- Lead, mentor and develop the Client Servicing team, building a culture of ownership, collaboration and accountability.

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- Work closely with Creative, Strategy, Production, Operations and Finance teams to deliver seamless experiences from brief to execution.

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- Take ownership of budgets, commercials, margins and profitability, ensuring projects deliver both client impact and business value.

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- Manage senior stakeholders, anticipate challenges and proactively resolve issues throughout the project lifecycle.

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- Build strong relationships with vendors and external partners to support efficient and high-quality execution.

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- Review project outcomes, client feedback and business performance to identify opportunities for continuous improvement.

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What We're Looking For

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- 6–10 years of experience in Client Servicing within the Event Management, Experiential Marketing, Brand Activation or Live Experiences industry.

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- Strong agency-side experience, preferably with an event/experiential agency.

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- Experience managing large enterprise/key accounts, preferably with responsibility for multiple stakeholders and high-value projects.

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- Proven ability to grow accounts, identify opportunities and contribute to revenue generation.

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- Strong commercial understanding, including experience with budgets, commercials, margins and profitability.

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- Excellent client relationship, communication, presentation and negotiation skills.

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- Ability to lead teams and work effectively across Creative, Production, Operations, Strategy and Finance.

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- A strong understanding of the event lifecycle, from brief and ideation through production, execution and post-event evaluation.

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- Bachelor's degree required. A qualification in Marketing, Event Management, Business or a related field is preferred.

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Who Should Apply?

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We're particularly interested in hearing from professionals currently working in experiential marketing, event management, brand activation and live experience agencies.

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If you've spent the last 6–10 years building client relationships, winning pitches, managing large-scale events and growing accounts, this could be your next move.

📌 Senior Manager/Manager- Client Servicing (Gurugram)
🏢 CAB Experiences
📍 Gurugram