Job Description

Job Title: Consumer Research Insights Executive

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Location: Govandi East, Navi Mumbai

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Experience: Interns to 1 or 2 years (entry level)

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Shifts: Field work ,6 days working ,9 hours General shift from 10:00 AM to 6:00 PM

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Industry: Food & Beverage / Retail / Consumer Goods

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Job Summary :

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The role involves field-based consumer research, sensory testing, customer feedback collection, and on-ground execution of studies across retail outlets and external venues. This role is highly operational and execution-focused, requiring strong skills in consumer research, survey administration, field data collection, and stakeholder coordination in a fast-paced retail environment.

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Key Responsibilities:

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Consumer Product Testing & Fieldwork

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- Coordinate and execute in-store and external consumer product testing sessions

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- Recruit and interact with consumers for surveys and taste tests

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- Ensure smooth execution of coffee, bakery, dessert and beverage testing sessions

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- Manage tasting setup including samples, questionnaires, coding, sequencing and respondent flow

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- Support moderation and administration of consumer surveys

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- Ensure quality and completeness of collected responses

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Operational Coordination

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- Liaise with store teams, kitchen teams and internal stakeholders for testing requirements

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- Coordinate logistics for products, materials and testing assets across locations

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- Track sample counts, respondent quotas and testing schedules

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- Maintain testing hygiene, consistency and execution standards during sessions

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Data & Reporting Support

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- Organize survey data and consumer feedback

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- Support basic analysis of responses and thematic coding of open-ended feedback

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- Create summary reports and observations from product tests

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- Maintain trackers and documentation across studies

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Key Skills:

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- Strong communication and interpersonal skills

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- Comfortable approaching and interacting with consumers in-store

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- High level of ownership and reliability

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- Willingness to travel locally across stores and venues as required

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- Ability to work on-ground for extended periods during testing days

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- Comfortable working in a fast-paced retail and food environment

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- Solid attention to detail and operational discipline

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- Interest in consumer behaviour, food, beverages and brand research

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Preferred Background

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- Undergraduate or postgraduate student in Marketing, Psychology, Business, Media, Hospitality or related fields

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- Prior internship or fieldwork experience is a plus, but not mandatory

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Important to Know

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- Product testing is a continuous and high-frequency activity within the organization

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- The role involves significant groundwork and execution responsibility on a regular basis

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- Candidates should be comfortable with hands-on coordination, store visits and operational problem-solving as part of daily work

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- Hands-on exposure to real-world consumer research in a leading bakery brand

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- Experience in product testing, sensory research and customer insights

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- Opportunity to work closely with cross-functional teams across marketing, product and operations

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- End-to-end ownership experience in live research projects

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Salary: 4.00 LPA to 5.00 LPA

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(Depends upon research skills & Interview)

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NOTE: MBA IN MARKETING FRESHERS CAN ALSO APPLY

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Interested Candidates can click on Apply or Whats App resume

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Whats App Number: (phone hidden)

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Regards,

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HR Aditi Ojha

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Whats App Number: (phone hidden)

📌 Urgent Hiring - Consumer Research Insights Executive (Mumbai)
🏢 SG OASIS HR CONSULTANCY
📍 Mumbai