Customer Support Executive
Start Date
Starts Immediately
CTC (ANNUAL)
Competitive salary Competitive salary
Experience
No experience required
No experience required
Apply By
Not Provided
Posted few hours ago
Fresher Job
Be an early applicant
About the job
Customer Support Executive!
Location: Noida, Sector 65 (Work from Office)
Full-time: Upto 3LPA( Based on the interview round)
Experience: Freshers / 01 year
Immediate Joiners Preferred
About Ishkaara
Ishkaara is one of Indias fastest-growing accessories brands bold, trend-driven, and loved byGen Z & Millennials. From statement jewellery to everyday pieces, our collections are designed tomake an impression. As we continue to grow rapidly across digital platforms, were looking for adedicated Customer Support Executive to ensure a smooth and positive experience for our customers.
About the Role
We are looking for a friendly, responsible, and customer-focused Customer Support Executive who canhandle customer queries efficiently and maintain a positive brand experience. You will be the firstpoint of contact for customers and help resolve their concerns related to orders, products, andservices.
Key Responsibilities
Handle customer queries via calls, WhatsApp, social media, and email.
Assist customers with order status, product details, returns, exchanges, and refunds.
Resolve customer complaints in a professional and timely manner.
Coordinate with the operations and warehouse teams for order-related issues.
Maintain records of customer interactions and follow up when required.
Ensure a positive and helpful experience for every customer interaction.
Required Skills & Qualifications
Positive communication skills in Hindi & English.
Basic knowledge of customer handling and problem-solving.
Ability to remain calm and polite while handling customer concerns. Basic computer skills and familiarity with WhatsApp, email, and Excel.
Responsible, patient, and customer-oriented mindset.
Ability to work from office and manage daily support tasks.
How to Apply
Send your CV to
[email protected]: Customer Support Executive Your Name
Earn certifications in these skills
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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📌 Customer Support Executive - Fresher (Noida)
🏢 Ishkaara
📍 Noida