Remote: Hybrid

About Aelum-Aelum is a trusted ServiceNow Premium partner built on a simple belief: enterprises deserve solutions that work, feel right, and genuinely support the people who use them. For more than a decade, we have helped enterprises modernize workflows, strengthen operations, and create better experiences for both customers and employees. For that, we have dedicated 250+ experts in ServiceNow, intelligent automation, and AI-enabled transformation.What sets us apart is our deep functional expertise, strong delivery mindset, and focus on real business outcomes—not just system implementations.Visit us at- https://aelumconsulting.com/Location: Jaipur, Noida, Hyderabad (Hybrid)Job Title: ServiceNow ArchitectJob SummaryWe are looking for an experienced ServiceNow Architect with 8+ years of overall IT experience and solid expertise in designing, architecting, and delivering enterprise-scale ServiceNow solutions. The ideal candidate should possess deep technical knowledge of the ServiceNow platform, hands-on experience across multiple ServiceNow modules, and the ability to translate business requirements into scalable technical solutions.Candidates with ServiceNow Certified Technical Architect (CTA) certification will be preferred; however, the certification is not mandatory for someone who is already excelling in a Technical Architect role.Experience: 8+ YearsKey Responsibilities- Design end-to-end ServiceNow solutions aligned with business and enterprise architecture standards.- Define technical architecture, integration strategy, and platform governance for ServiceNow implementations.- Lead architecture discussions and provide technical guidance to development teams.- Design scalable, secure, and high-performing ServiceNow solutions following platform best practices.- Review technical designs, customizations, integrations, and code to ensure quality and maintainability.- Collaborate with business stakeholders, solution consultants, developers,



and project managers to deliver successful implementations.- Drive platform optimization, upgrade planning, and technical roadmap initiatives.- Mentor developers and provide architectural leadership throughout the project lifecycle.Required Skills & Experience- 10+ years of overall IT experience with significant hands-on experience on the ServiceNow platform.- Strong experience in ServiceNow Technical Architecture and solution design.- Hands-on exposure to at least 4–5 ServiceNow modules.- Strong understanding of ServiceNow platform capabilities, architecture, and best practices.- Experience in designing integrations using REST, SOAP APIs, IntegrationHub, MID Server, and third-party systems.- Expertise in JavaScript, ServiceNow scripting, Flow Designer, Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, and Workflows.- Strong knowledge of CMDB, Discovery, Service Mapping, and platform governance is desirable.- Experience in performance optimization, security, scalability, and platform upgrades.- Excellent stakeholder management, communication, and problem-solving skills.Preferred ServiceNow Module ExperienceCandidates should have hands-on experience in at least 4–5 of the following modules:- IT Service Management (ITSM)- IT Operations Management (ITOM)- IT Business Management (ITBM/SPM)- Customer Service Management (CSM)- HR Service Delivery (HRSD)- Governance, Risk & Compliance (GRC/IRM)- Integrated Risk Management (IRM)- Security Operations (SecOps)- Asset Management (HAM/SAM)- CMDB & DiscoveryPreferred Certifications- ServiceNow Certified Technical Architect (CTA) – Preferred, not mandatory.- ServiceNow Certified System Administrator (CSA)- ServiceNow Certified Application Developer (CAD)- ServiceNow Certified Implementation Specialist (CIS) in one or more modulesWhat We're Looking For- Strong technical architect with the ability to design enterprise-scale ServiceNow solutions.- Excellent analytical and problem-solving capabilities.- Ability to work with cross-functional teams and multiple stakeholders.- Passion for innovation and driving ServiceNow best practices across the organization.

📌 ServiceNow Technical Architect (Mumbai)
🏢 Aelum Consulting - ServiceNow Premier Partner
📍 Mumbai