Job TitleB2C Sales Manager – US Process

Job DescriptionSS Tech Services

is looking for an experienced

B2C Sales Manager – US Process

to lead and manage our international sales team at our Noida office.The ideal candidate should have a solid background in

International B2C Sales / US Process , with proven experience in

team management, revenue generation, target achievement, sales strategy, objection handling, negotiation, and deal closure .The role involves managing a team of

25+ sales professionals , driving revenue growth, improving conversion rates, and ensuring consistent achievement of monthly and quarterly sales targets.

Key ResponsibilitiesLead, manage, and motivate a team of

25+ B2C sales professionalsDrive

US B2C sales

and achieve monthly and quarterly revenue targetsMonitor key sales metrics including

conversion rate, productivity, revenue, average sales value, and target achievementDevelop and execute strategies to improve sales performance and conversionsConduct regular

call reviews, sales meetings, coaching sessions, and performance reviewsTrain and coach team members on

sales pitching, objection handling, negotiation, upselling, cross-selling, and deal closureIdentify performance gaps and implement appropriate improvement plansSupport the team with escalations and

high-value deal closuresPrepare and analyze sales reports, forecasts,



and performance metricsEnsure high-quality customer interactions and adherence to process standardsCoordinate with internal teams to achieve overall business objectivesMust-Have Qualifications5+ years of experience in International B2C SalesMinimum

2–3 years of experience in Sales Team ManagementProven experience managing a team of

20–25+ sales professionalsStrong experience in

US Process / International BPO / Voice SalesProven track record of achieving

sales and revenue targetsExcellent verbal and written

English communication skillsStrong

negotiation, objection-handling, upselling, and closing skillsStrong understanding of

sales KPIs, conversion rates, productivity, and revenue metricsExperience in

sales coaching, performance management, and team developmentMust be comfortable working in a

US ShiftMust be willing to

work from office in NoidaPreferred QualificationsPrior experience selling to

US customersExperience in

Outbound B2C SalesExperience in

upselling, cross-selling, and retention salesPrior experience in an

International BPO / US Voice ProcessExperience with

CRM and sales reporting toolsExposure to

sales forecasting and target planningExperience managing a high-volume, target-driven sales environmentGraduate/Postgraduate qualification preferredCompensation & BenefitsAttractive salary+performance-based incentivesMeal facilityCareer growth and leadership opportunitiesBudget : 12 LPACab Facility5 days workingJob DetailsLocation:

Iconic Corenthum, Sector 62, NoidaWorkplace Type:

On-siteShift:

US ShiftEmployment Type:

Full-timeIndustry:

BPO / International B2C Sales

📌 C Sales Manager-US Process (Mumbai)
🏢 SS Tech Services
📍 Mumbai