Job DescriptionHiring Alert | Service Desk L1 Support – Pune/Bangalore
nWe are looking for IT Service Desk professionals for an L1 support role.
nExperience: 1–5 years (Mandatory in IT Service Desk / Tech Support)
nLocation: Pune
nCTC: Up to 5.5 LPA (Based on experience; up to 30–35% hike)
nNotice Period: Max 15 days
nShift: US / 24x7 Rotational | 100% WFO
nMandatory Skills:
nServiceNow Ticketing | Office 365 | Active Directory | Basic Azure AD | Outlook | MS Teams | Basic Networking
nRole Highlights:
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- L1 technical support via calls, chat & ticketsn
- Password reset, account unlock, user supportn
- O365 / Windows / Outlook / Teams troubleshootingn
- Incident handling & ServiceNow updatesn
- SLA-based resolution & escalationn

nRequirements:
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- Excellent communication skillsn
- Full time Graduate (Certificates mandatory)n
- Willingness to work in rotational shiftsn

nInterested candidates can share CV:
nPlease mention subject line: Service Desk - Pune/Bangalore
n#Hiring #ServiceDesk #L1Support #ITJobs #PuneJobs #ServiceNow #Office365 #ActiveDirectory #ImmediateJoiners

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