Job DescriptionNetwork CISCO Voice Engineer
NHybrid
nHyderabad/Bengaluru
NExp: 8+ yrs
NMandatory Skills: Network CISCO Voice, CUCM, Cisco Unity Connection, Ribbon SBC/PSX
NAbout the role:
NWe are looking for an experienced Voice Networking / Unified Communications Engineer to provide L2/L3 operational support for enterprise voice and collaboration infrastructure.
NThe candidate should havestrong hands-on experience in Cisco CUCM, Cisco Unity Connection, Ribbon SBC and Ribbon PSX, along with good knowledge of SIP-based voice communication.
NThe role will focus on voice infrastructure administration, production support, troubleshooting, incident resolution, and maintaining high availability of the enterprise telephony environment.
NPreferred candidates should have hands-on experience with:
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- Cisco Unified Communications Manager (CUCM) N
- Cisco Unity Connection N
- Ribbon Session Border Controller (SBC) N
- Ribbon PSXn
- Voice infrastructure operations, troubleshooting, and incident management N

nDesired Skills:
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- Strong communication skills (written and verbal) N
- Ability to manage high risk production changes with precision N
- Excellent organization,documentation, and time management skills N
- Proven ability to work independently while collaborating with distributed teams N
- Comfortable operating in rapid paced, capacity constrained environments N

📌 Hiring: Network Cisco Voice Engineer (Karnataka)
🏢 Mphasis
📍 Karnataka