About Foundever
We are Foundever. Our 150,000 people across the globe connect many of the world’s best-known brands with their customers – 9 million times every day. As a global leader in customer experience (CX) management, we deliver experiences through voice, chat, social media and for 400+ clients, from Fortune 500 companies to startups. We value creativity, collaboration, and a commitment to excellence. Join our team and be part of a culture that fosters growth and advancement.

Job Summary
We are seeking a skilled and motivated VDI (Virtual Desktop Infrastructure) and MDM (Mobile Device Management) Administrator to join our IT team. The ideal candidate will be responsible for designing, implementing, and managing our VDI and MDM environments, ensuring optimal performance, security, and user experience. This role requires a strong technical background, problem-solving skills, and the ability to work collaboratively in a rapid-paced environment.

Key Responsibilities
- VDI Administration:
- Design, deploy, and maintain VDI solutions using technologies such as Amazon WorkSpaces,



Citrix, and Azure Virtual Desktop to ensure reliable and scalable virtual desktop environments.
- Monitor VDI performance, troubleshoot issues, and optimize system resources for user efficiency.
- Collaborate with cross-functional teams to implement VDI projects and enhancements.
- Manage user profiles, application delivery, and access controls within the VDI environment.
- MDM Administration:
- Implement and manage MDM solutions, specifically Microsoft Intune, to secure, monitor, and manage mobile devices.
- Configure policies, profiles, and applications within Microsoft Intune to ensure compliance and security across devices.
- Support the enrollment of devices and provide technical support for end-users.
- Monitor device compliance and address security threats or vulnerabilities.
- Documentation and Reporting:
- Maintain documentation for VDI and MDM processes, configurations, and troub

📌 VDI and MDM Administrator (Hyderabad)
🏢 Foundever
📍 Hyderabad