The Product Operations team is hiring a Systems Engineer to monitor and maintain the health of the processing environment, support by troubleshooting applications, and provide process certification on both Linux and Windows Environments. This role requires monitoring applications that run in various environments through internal dashboards. The role will require responsibilities for identifying issues from the internal dashboards, performing first level triage of the issues, and escalating as necessary until the issue is resolved. Problem solving will consume a large portion of time in this role, as it requires assisting multiple teams with resolving issues daily. Technical and analytical skills will be required for this role. Responsibilities will increase over time as experience is gained to continue supporting production processing and improving the efficiency of the processing environment and applications running in it.
- Tier 1 Monitoring and Escalation support for internal systems and environments
- Working with BigData processing environments (Hadoop, AWS, Greenplum, Windows)
to monitor system health with respect to job processing volume
- Execute custom requests and ad-hoc jobs in a timely manner and validate the results
- Communicating and collaborating with teams around the globe in multiple countries
- Automating manual steps, alerts, and optimizing existing processes for execution efficiency
What You’ll Do:
- Attention to detail
- Ability to follow complex and detailed instructions
- Sense of action and assertiveness to resolve issues
- Desire for learning new technologies
- Strong data analysis and problem-solving skills
- Excellent written and verbal communications skills
- Should be ready to work in 24/7 rotational shifts.
What You’ll Need:
- 0-3 years of experience required
- Bachelor’s degree in computer science or related field
- Understanding of Windows and Linux Workplace
- Should be able to write and understand basic SQL Queries
- Knowledge
📌 Systems Engineer (Pune)
🏢 comScore
📍 Pune