About Zoop
We’re building India’s biggest live shopping platform. Offline businesses - retailers, wholesalers and resellers go live across Facebook, YouTube, Zoop and Instagram - and buyers discover, watch, and purchase in real time. We handle the streaming infrastructure, orders, payments, invoicing, and increasingly, the AI that makes sellers more successful with every stream.
We’re Peak XV-backed, have 1,000+ active sellers across 15+ states. The live commerce market did over $800 billion in GMV in China. India’s version is just getting started, and we’re building the infrastructure that defines it.
About the Role
A marketplace is only as valuable as its supply. You can build the best product in the world, but if sellers aren’t onboarding, going live, and succeeding - none of it matters. Supply is what makes or breaks a live commerce platform, and this role is at the centre of it.
This is one of the most important roles in the company. You’ll be talking to our most important customers - our sellers. You’ll understand what they need before the product team does.



You’ll see patterns in seller behaviour that nobody else in the company has visibility into. And you’ll turn those conversations into insights that directly shape what we build, how we grow, and where we focus.
The day-to-day is a mix of sales hustle and analytical rigour. You’re generating leads, making calls, running demos, hand-holding sellers through onboarding and their first live session. But you’re also deep in spreadsheets - tracking onboarding funnels, retention cohorts, engagement metrics, figuring out why certain sellers thrive and others churn. You’re not just doing the work, you’re measuring it, finding patterns, and using those patterns to do it better.
We also expect you to be tech-forward in how you work. Use AI tools to speed up research, automate outreach, analyse data faster, generate seller insights at scale. If you’re someone who’s already using LLMs, automation tools, and smart workflows

📌 Seller Success (New Delhi)
🏢 Zoop Live
📍 New Delhi