Job Summary

We are seeking a talented and motivated Junior Content Specialist to join our KM editorial team. This role is ideal for early-career professionals with a Bachelor’s or Master’s degree in a relevant field such as Computer Science, Information Technology, Communications, or a related discipline. If you hold a Master’s degree, prior experience is not required; for Bachelor’s degree holders, 1–2 years of relevant experience is preferred. This position focuses on video creation, AI-based video tools, writing, and editing.

Job Requirements

Video Creation & AI Tools
- Create and edit high-quality videos for knowledge management purposes.
- Experiment with and utilize AI-based video tools to enhance video content.
- Ensure videos are engaging, informative, and aligned with KM objectives.
- Collaborate with team members to integrate video content into KM platforms.

Content Writing & Editing
- Write and edit explicit, concise, and accurate knowledge base articles.
- Ensure all written content adheres to KM editorial standards and guidelines.




- Capture customer context and relevant information to improve article efficiency.
- Maintain a consistent tone and style across all KM content.

KM Editorial Team Support
- Assist in the review and publication of KM content.
- Collaborate with team members to ensure content quality and accuracy.
- Support the creation and maintenance of KM documentation.
- Participate in team meetings and contribute to editorial operations & planning.

Language & Communication Skills
- Demonstrate strong language skills, including grammar, punctuation, and style
- Communicate effectively with team members and stakeholders.
- Translate technical information into plain language for non-technical audiences.
- Provide feedback and suggestions to improve KM content.

Must-Have Skills
- Video Creation: Proficient in creating and editing videos using various tools.
- AI-Based Video Tools: Experience with AI tools for video enhancement and creation.

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