- Develop & execute 5 point agenda for EVERY STORE to drive revenue growth. (Action points, Resp and timelines framework for every point)
- Store wise weekly targets and tracking of these 3 most critical Ops KPIs. Take actions (training, incentives, performance management etc) to ensure delivery - NOB and Ticket Size
- Ensure all factors affecting shrinkage cost, manpower cost, electricity cost are managed within the budget.
- Compliant Management, Magic Moments, Customer Interaction Training, FAQ Handling, Improving FA Sensitivity to handle customer
- Adherence to MPM standards, DM Walk, FA Product Knowledge, In-Store Training,
- Achieve excellence in retail experience through making sure audit parameter are well followed in stores, Store Walk, Cash Desk Management, Daksh, FA Evaluation, Performance Management
- Ensure implementations and operations as per SOP. Major focus Warehouse, Fire Safety, Preventive Maintenance, Back office and other sensitive areas. Ensure complete statutory compliance [Licenses / Acts]
- Engagement Events, Saturday Meeting, Developing pool for i-PEARL, ABCRE & In-Store Training Calendar Adherence, Exit Interview & Action

📌 Store Manager (Surat)
🏢 Apparel
📍 Surat